I was never able to connect my bank to Quicken

Will ROb
Will ROb Quicken Canada Other Member
edited January 25 in All Things Canadian (Windows)

After a year on Quicken, I was never able to connect my bank in Canada, Caisses Desjardins, to online banking; Quicken was pretty useless to me. I don't know why I have to write a post here. I'd rather send an email to the company directly. Anyway, I canceled my renewal. I haven't used it in a year.

If any Quicken employee can reach out to me, it would be appreciated.

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Will ROb,

    Thank you for sharing your experience, though I am sorry to hear that you have cancelled your subscription.

    As far as connections to specific banks go, Quicken does not decide which banks are supported and which aren't. This decision is made on the bank's end.

    For Caisses Desjardins to be a supported financial institution in Quicken, they will need to reach out to get that set up. You can call them and request that you be able to connect your accounts in Quicken.

    In case you needed to reach Quicken Support, you can find contact information here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. Chat support is available 7 days a week during the same time frames.

    I hope this helps!

    Quicken Alyssa

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