Need to re-link to banks when restoring to a different computer

marc
marc Member ✭✭✭
edited January 28 in Budgeting and Planning Tools (Windows)

After spending hours on the phone with Quicken support, my inquiry was escalated and I was then informed that a security update was implemented in December 2025. This means that whenever I transfer my files to a laptop for travel I have to re-link to my banks and brokerages. Then I have to do it again when I return to my desktop at home.

Since I have multiple banks, brokerages and credit card companies, this is extremely cumbersome.

I find it hard to accept that this bug is really a new feature and wonder if they were simply trying to end the call or if others are having the same experience.

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @marc,

    Thank you for sharing your experience.

    I have sent you a direct message. Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

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    Thank you!

    Quicken Alyssa

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