Text too small in High DPI display and Large Fonts causes popups to be too large

klpeake
klpeake Quicken Windows Subscription Member ✭✭
edited 12:20PM in Registers & Transactions (Windows)

Please do not reply with all of the standard "fixes" for window scaling and Quicken "Large Fonts" and accessibility settings, I have tried them all.

This problem has been going on for YEARS Intuit! I have used Quicken for 40 freaking years and I am so sick and tired of the bandaides that keep getting applied to the software. I cannot see the regular text of the program, so I have to turn on "Large Fonts" which then makes every pop-up screen too big and I can't click the buttons on the bottom to accept the change, continue or even "X" to close the window, instead of I have to crash the program and reboot it! Ridiculous.

I cannot believe that you charge an annual fee for a piece of software which behaves so badly. If this were the initial days of high DPI displays it would be understandable, but it's been 10-13 years that you have had to make the corrections to this software to make it work properly and you do nothing. I have set multiple AI's on the task of trying to correct the problem and I have read through the Community bulletin boards and I am not finding any solution for this. Intuit started charging an subscription fee for this software but they don't fix the problems with it? What are we paying for if you are not going to actually upgrade the software and fix the bugs? Every AI program starts off with "Ah yes, this is a well known Quicken bug…".

Comments

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited 3:04PM

    Intuit sold Quicken years ago, the new company is called Quicken Inc. In fact, Intuit sold Quicken two years before "Quicken Subscription (which started in 2018)".

    And since have tried "everything" and want no help, will just leave you with the fact that if Quicken Inc had a way to "fix this" they would surely have done so long ago. Unless you just believe that Quicken Inc just ignores what their customers ask for. And if that is the case I don't see what one more rant is going to make the difference.

    I personally think it is an "unsolvable" problem. Quicken has 40+ years of mixed API most of which were put out long before high DPI was a thing (from a programming standpoint that works for all combinations of "high DPI").

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