Quicken Classic on iOS won't open anymore

Troyhome
Troyhome Quicken Mac Subscription Member
edited January 20 in Errors and Troubleshooting (Mobile)

I open the app, and the light blue screen with the Quicken logo just sits there like I'm looking at a photo. Zero response. Uninstalled. Reinstalled. Nothing. Zero. Zilch. Been like this for months.

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[Edited-Readability/Screenshot Size]

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Troyhome,

    Thank you for reporting the issue you are seeing in the mobile app.

    When I try this on my iPhone, I am not seeing the same behavior. Is your phone up to date?

    I think a good place to start would be verifying that there are no pending updates on your phone. If there are, apply them and try uninstalling/reinstalling the mobile app again.

    Let us know how it goes!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Troyhome,

    Just checking in, we haven't heard back from you in a while.

    Do you still need assistance?

    Thank you!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello again,

    Checking in once more before this thread is closed.

    Let us know if you still need assistance.

    Thank you!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    Quicken Alyssa

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This discussion has been closed.

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