Prompted to reconnect to Chase but stuck in a loop -

HelpMeQkn
HelpMeQkn Quicken Windows Subscription Member ✭✭
edited February 10 in Reports (Windows)

Program takes me to Chase and I am able to log in. However, the page closes and then Quicken returns a time-out/connection failed error (or something like that).

Now my chase accounts are disconnected and I cannot download.

If you are going to make us validate our connections, you need to make sure the process works! Please correct this issue or suggest steps to take to re-connect.

Tagged:

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @HelpMeQkn,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark the Community Alert linked below to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    https://community.quicken.com/discussion/7971006/new-2-10-26-all-chase-related-bids-fdp-155-fdp-350-temporary-throttle

    Thank you!

    (Ticket #12226600)

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories