How do I add AT&T and Entergy to my online billers.

bbirch99
bbirch99 Quicken Windows Subscription Member
edited January 21 in Paying Bills, Online Billers & Reminders (Windows)

Ever since the update earlier last year I have not been able to add AT&T and Entergy back to my online billers, is there a way to do this or did they no longer do online bill updating/downloading?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @bbirch99,

    Thank you for posing this question.

    I checked in my own Quicken, and I do not see Entergy as an option, so that is currently an unsupported biller. However, I do see an AT&T option you could try.

    Screenshot 2026-01-21 at 8.06.00 AM.png

    Hope this helps!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @bbirch99,

    Just checking in, we haven't heard back from you in a while.

    Do you still need assistance?

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Until Quicken and the new service provider they had to migrate to can iron out the wrinkles, Bill Manager is not fully functional.
    I recommend falling back to a known good process that has been around for decades. Not all of the previously available functions are available at this time.
    Please consider this alternative

    cap71 avoid late fees.PNG
  • Kerry
    Kerry Member ✭✭✭

    I don't think online billers will ever be 100% again. Billers that show up as available continue to be in the FAILED category even though all info matches what is in the biller's file.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Kerry,

    Thank you for adding to this discussion. Are there certain billers you are having issues with? If so, please tell us which billers those are and what failures you are seeing on your end.

    @bbirch99,

    Checking in with you once more. If you still need help, let us know!

    Thank you.

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Kerry,

    Just checking in, we haven't heard back from you in a while.

    Do you still need assistance?

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

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