As of February 11, my Fidelity checking account has getting bad data in the Quicken download

mannyg
mannyg Quicken Mac Subscription Member ✭✭✭
edited February 14 in Download, Add/Update Accounts (Mac)

When I look at the data in the Quicken screen, it says "FDIC INSURED DEPOSIT AT CITIBANK NOT COVERED BY SIPC" listed in the "Security" field, 224.17 in the "Number of Shares", 1.00 in the Price per Share field. Every download has more coming in.

I have no idea where the money is going! I have look online in my Fidelity account to make sense of it and my checking balance (in Quicken showing I am overdrawn like crazy.

Has anyone else had this problem?

I spoke with Quicken and with Fidelity and have not had a very positive response, although one Quicken representative said I could go into each record in quicken and change the data.

Right now my checking register in Quicken is a mess.

Does anyone have any suggestions???

I have 22 of them as of today and it seems to be growing :(

Thanks!

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @mannyg,

    Thank you for letting us know you're encountering this issue. To help troubleshoot this issue, I checked our internal tools and can see that you sent a problem report with log files attached. I reviewed the HTTP log, and it appears that the data is being sent to Quicken as shares of a mutual fund:

    Screenshot 2026-02-14 at 5.47.58 PM.png

    Have you reached out to Fidelity about this issue?

    I look forward to your reply!

    Quicken Kristina

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