Downloaded quotes not accurate when downloading over the weekend

kingd432
kingd432 Quicken Windows Subscription Member ✭✭
in Investing (Windows)

I perform a daily download to keep my accounts up to date. However, I'm noticing that when I perform the downloads on the weekend, my security quotes is downloading an old quote which is throwing off my investment account balances. For instance, if a particular security closed at $10.50 on Friday evening and I perform the download, the security is updated with that price. However, when I perform the download on Saturday, the quote is updated with a quote from a past date (please see screenshot below). It's puzzling me why it keeps pulling in the same security quote every weekend.

How can I prevent this from happening?

Stock Screenshot.jpg

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Which financial institution?

    When you see the High/Low/Volume being zero that quote came from the downloaded information from the financial institution, not Quicken's quote service.

  • kingd432
    kingd432 Quicken Windows Subscription Member ✭✭

    I have 3 different financial institutions, and it does it for pretty much every security for every facility

  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭

    To repeat, security prices that only have a single (close) price and have0 for high, low, and volume come from your financial institution download. The FI download typically reports data and price for each security held.

    If you indicate the FI and the form that you get their downloads, we might be able to direct you to the actual download data they have sent to you - plus you need to be willing to dig that deep into the data.

  • QuickeDan
    QuickeDan Quicken Windows Subscription Member ✭✭✭
    edited March 1

    I just noticed the same bug on my weekend price quotes and discussed it in this post: https://community.quicken.com/discussion/7971598/bug-quicken-is-downloading-incorrect-stock-prices-on-weekend-days

    https://community.quicken.com/discussion/7971598/bug-quicken-is-downloading-incorrect-stock-prices-on-weekend-days

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