Venmo Sync Ceases to Work

Peter Allen
Peter Allen Quicken Mac Subscription Member
edited January 28 in Download, Add/Update Accounts (Windows)

Venmo sync with Quicken Classic Deluxe has worked seamlessly for a long time (>2 years). Suddenly, sync attempts fail with an "Unexpected Error":

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Please try again later.

Care Code: FDP-102

Details:
FI_TIMEOUT
Retry. Sorry, there have been too many requests in a short time from your IP address!

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I have deleted the Venmo account from Quicken and tried to reinstall/reconnect. I've quit/restarted Quicken. Same error.

The odd thing is that I DO receive a 2FA notification via email from Venmo regarding the login attempt.

This has persisted for three weeks. Same error each time.

Any help??

Tagged:

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Peter Allen,

    Thanks for reaching out!

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • Mike Brugler
    Mike Brugler Quicken Windows Subscription Member ✭✭

    Venmo downloads worked one day, then didn't work the next day. How can it take 3 weeks, and counting, to figure out what changed from one day to the next?

  • jlefton
    jlefton Quicken Windows Subscription Member

    Agreed. Not sure why a fix is taking so long. Makes me wonder if I need to look at using a different software, as this doesn't seem to be a high priority.

  • akirby
    akirby Quicken Windows Subscription Member

    I have had this problem all of January - I've used it for years. I need this to work or I need to change software.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello everyone,

    I completely understand the frustration here, especially since Venmo downloads were working reliably before this started.

    While it may look like something that changed “overnight,” issues like this typically involve changes on the financial institution’s side that require coordination, investigation, and testing between multiple teams. That’s why these can take longer to resolve than they appear on the surface.

    At this time, the issue remains under active investigation, and it has not been deprioritized. Unfortunately, we still don’t have an ETA to share, but updates will be posted to the Community Alert as soon as more information becomes available.

    We appreciate your patience and understand how important this functionality is—thank you!

    -Quicken Anja
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  • sbraun4@fordham.edu
    sbraun4@fordham.edu Quicken Mac Subscription Member

    Hi any updates? I haven't been able to connect to venmo since august 2025

  • cluddecke
    cluddecke Quicken Mac Subscription Member

    Any updates? This is getting to be a pain. I use Venmo a lot.

  • photojon
    photojon Quicken Mac Subscription Member ✭✭

    Anybody else able to see the community alert? I am getting a permission denied response

  • Quicken Anja
    Quicken Anja Moderator mod
    edited February 27

    Hello everyone,

    Thanks for your patience on this issue. The previously linked Venmo Community Alert has since been archived, which is why some of you may have been seeing “permission denied” when trying to access it.

    We now have this new and active Community Alert for Venmo with the latest update as many users reported that the error code had changed.

    Please use this link for ongoing updates, and we appreciate your continued patience as our teams work through the investigation.

    Thank you!

    -Quicken Anja
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