Can't treat SWGXX as cash in Schwab brokerage account

John Ellis
John Ellis Member ✭✭✭✭
edited 3:56PM in Download, Add/Update Accounts (Windows)

Just updated to Quicken Windows R66.18, and saw that R66.11's release notes said, "Improved: Added support for treating more than one money market fund as cash in brokerage account settings."

I thought perhaps that this would (finally, after years of waiting) treat Schwab Government Money Fund (SWGXX) as cash and make reconciliation seamless. How naive.

1. I went to Account Details in one of the Schwab brokerage accounts' Account Details. It said "Treat this Money Market as cash: SWVXX".

2. I did Reset Account and restarted Quicken.

3. I observed the account's holdings included SWGXX.

4. In Account Details, I clicked Set/Edit, then Customize, then Reset To Standard Behavior.

5. It said "Default Behavior: you can choose on your next download", and listed SWGXX as one of the funds proposed to be treated as cash:

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6. I I restarted Quicken.

7. I selected the brokerage account and did Update Transactions. I wasn't asked to specify money market treatment, and Account Details still shows "Treat this Money Market as cash: None":

image.png
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Comments

  • John Ellis
    John Ellis Member ✭✭✭✭

    I tried doing Help > Report A Problem twice, and each time Quicken locked up and I had to terminate it via Task Manager. If the developers want details, they can contact me directly via the email address on my account.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @John Ellis,

    Thank you for letting us know you're encountering this issue. To clarify, you didn't automatically get a prompt, but did you try manually setting SWGXX to be treated as cash?

    I checked our internal tools and I see that the problem reports you attempted to send did arrive. Have you encountered any other issues with Quicken freezing? Typically, if the program freezes, it's either a program issue or a file-specific issue. To troubleshoot for a possible program issue, I recommend manually reinstalling the current patch. The download link and instructions are in this article: https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product/#section-windows-2

    I look forward to your reply!

    Quicken Kristina

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