Why has Default Changed from "Charge" to "Payment" on Credit Card Registry Entries?

BevB
BevB Quicken Windows Subscription Member
in Errors and Troubleshooting (Windows)

With the latest release of Quicken R66.18, I noticed that when I go to make an entry on any of my credit card registries it now defaults to payment. Before it defaulted to charge. The latter makes more sense because I only enter a payment entry once a month but I have charge entries all month long. It's annoying having to now change the status every time I make an entry, especially when I forget and have to go in and correct it…because it won't let me just change the entry in the charge or payment columns. I have to go in and manually change every line entry for each category that I bought merchandise in. Why oh why did this default to "payment" instead of charge and is there any way I can change it back to defaulting entries as charges? Thanks!

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    How are you recording those charges. Because just minutes ago I recorded to card txn, directly into the register, and after inputting the payee and a memo, I tabbed across to the charge column and input the amount.

    SO, I'm not seeing what you're reporting.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • JND
    JND Quicken Windows Subscription Member ✭✭

    Hey BevB,

    You are not the only one who has this problem.

    I'm glad you posted this, because I thought I must have done something,

    The same problem has been happening to me the last two days.

    I enter a transaction, hit the OK button, and the popup dialogue that asks "Charge or Payment?" has defaulted to Payment. For years the default has been Charge.

    Does anyone know where the setting is to fix this?

    Thanks for the help everyone!

  • JND
    JND Quicken Windows Subscription Member ✭✭

    I should have mentioned that this has been happening on Split Transactions. I track sales tax, so almost every transaction I enter is a split transaction.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    I don't know why the default changed, but the reason Quicken is asking in the first place is because while entering the main transaction you didn't tell it if it was a charge or a payment.

    If you enter the total charge or payment in the main transaction in the register and then split it, Quicken won't even prompt you because it will already know if it should be recorded as a charge or a payment.

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

Categories