Fidelity CC-601

System
System Member admin
edited March 2 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

How to use Fidelity Express Web Connect with two Fidelity logins?

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Comments

  • WillyGCT
    WillyGCT Quicken Windows Subscription Member

    we are getting

    Quicken encountered an online error [CC-601].

    What does that mean?

    We cannot find an account with non-zero balance or with any transaction in the last 12 months. Please check on your FI website and try again.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @WillyGCT,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark the Community Alert linked below to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    https://community.quicken.com/discussion/7971667/new-3-2-26-fidelity-investment-fdp-101-cc-601-cp-script-error

    Thank you!

    (Ticket #12266898/ CTP-16491)

    Quicken Kristina

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