CC 601 Security Service Credit Union

rtas3
rtas3 Quicken Windows Subscription Member
edited March 4 in Download, Add/Update Accounts (Windows)

Same issue as others, my credit union not listed for escalation.

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited March 4

    Hello @rtas3,

    Thank you for sharing your experience and reporting the error you are getting.

    The CC-601 error occurs when Quicken is unable to connect to the bank to receive transaction information. This could be caused by something on the bank's end blocking Quicken from connecting.

    As you know, we do have an Open Alert for this issue affecting multiple banks. I see that you have already submitted your log files. Thank you for that! I will gather them and get you added to the escalation ticket.

    Thanks again!

    [CTP-16510/CTP-16531]

    Quicken Alyssa

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