Getting "There are no uncleared items to reconcile" since last update.

kdegon21
kdegon21 Quicken Windows Subscription Member ✭✭
edited March 4 in Download, Add/Update Accounts (Windows)

Quicken Classic Deluxe, Windows, R66.18, 28.1.66.18

Getting "There are no uncleared items to reconcile" since the last update.

After the One Step Update process, downloaded transactions are set to 'C' cleared status. But manual and auto reconcile will not 'R' reconcile anything, I get this uncleared items message. I have closed Quicken, rerun One Step, changed cleared to uncleared, and added transactions manually within the time frame.

This is happening on ALL accounts, income, expenses, auto reconciles, and manual accounts. Also ran Repair/Validate File. Nothing helps. Is there a new setting in this update?

[Edited - Readability]

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  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    There is not a new setting, but it sounds like your update got corrupted. I'd first try restarting your computer and reinstalling the update.

  • kdegon21
    kdegon21 Quicken Windows Subscription Member ✭✭

    Restarting didn't help.

    Reinstalled update, but it's a new version. That didn't seem to help.

    Reinstalled quicken classic. Not sure…

    I had already done One Step. Still didn't auto reconcile or reconcile. Updated Cleared to Reconciled manually. One account, I did get reconcile menu, but balances don't match. I will try new download and reconcile tomorrow, see if results look better.

    Between this and my reminders continually changing from payments to deposits, which has been going on for over a year. It would probably be faster to do these by hand, as I have to spend a great deal of time babysitting and adding or fixing transactions.

  • kdegon21
    kdegon21 Quicken Windows Subscription Member ✭✭

    FYI, been using Quicken for many, many years. Way back to when I would print statements on my fancy dot matrix printer!

  • kdegon21
    kdegon21 Quicken Windows Subscription Member ✭✭

    Still getting "There are no uncleared items to reconcile" after One Step.

  • kdegon21
    kdegon21 Quicken Windows Subscription Member ✭✭

    Something must be bad in file. I am able to reconcile and auto reconcile in another file I have. I tried that validate, that doesn't help. How can I fix this?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @kdegon21,

    Thank you for sharing your experience.

    I agree with you that this seems to be file-specific. I have some follow-up questions for you:

    • Since this happened recently, did you try restoring a backup from before it started?
      • If not, this may be a good troubleshooting option.
    • Where is your data file located?
      • You can see this by going to File and looking toward the bottom of the menu. The first file listed is the one you are currently in. The file location will be shown there, and that is what we are looking for.
    • Is your file being synced/backed up by any third-party services like OneDrive, Dropbox, or Carbonite?

    Looking forward to your response!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • kdegon21
    kdegon21 Quicken Windows Subscription Member ✭✭

    BACKUP!! UGH!! That will really stink. I have had to do this before a long while ago. This babysitting is not right.

    I do believe file is synced on OneDrive, but I need to verify that. Can that help in any way??

    Also while on the subject, is there any way to get rid of weird characters in check field. Example: TXFRúÿÿÿ

    I have tried and tried to fix these. Redid my reminders, overtyped. Spaced out. Then overtyped after. This and my reminders saying Income vs. Payment. Which same, I have created new reminders probably 10 time each, but a few just wont change!

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20541200#Comment_20541200

    Let's start over …

    What is the Reconcile Ending statement date set to when you start your Reconcile process?
    Are you auto-reconciling after each One Step Update process has run or do you wait for the monthly paper statement to become available?

    cap51 manual reconcile credit card.PNG

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