After account authorization, Account will not get any transactions

styerr · March 6

I guess I have finally moved on to the next nightmare of this [deleted] product. I have been trying to get my Fidelity.com accounts authorized for access again. Now it allows to go all the way through the authorization by signing in on Fidelity.com, acknowledging the "Terms" page, and then selecting my FIdelity accounts, and doing the authorize. I then return to Quicken Classic and it does some processing after which it show my Fidelity account with options to "Add", "Link", or "Do Not add". I choose to link my accounts and it does more processing after which it gives me this error

I have five accounts with non-zero balances in Fidelity and I have recent transaction which have not been downloaded. How do I clear this cache or whatever it is that thinks my accounts do not need updates?

Scott BJ · March 6

@styerr The problem is not on your side and there isn’t anything you can do at the moment. It’s a known problem that we are all waiting for a resolution. You can read more here:

https://community.quicken.com/discussion/7971644/cc-601-error-fidelity-brokerage-accounts-not-updating

Quicken Anja · 9:55AM

Hello @styerr,

Thanks for sharing the details. As @Scott BJ mentioned, the CC-601 error persists due to a known issue affecting Fidelity accounts across all Quicken products.

We do not have an ETA on resolution at this time. However, for the latest updates as it becomes available, please refer to this Community Alert. We appreciate your patience while our teams continue working with Fidelity on a resolution.

Thank you!

After account authorization, Account will not get any transactions

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