Can't reconnect new Mac to Fidelity Investments

gwpotter
gwpotter Quicken Mac Subscription Member ✭✭
edited March 7 in Download, Add/Update Accounts (Mac)

Got a new Mac. Moved files with Time Machine backup. Got Bank and Credit card all reconnected. No luck with Fidelity. No AdBlockers. No VPN. Same result with Safari and FireFox. I can login to Fidelity on the internet.

Screenshot from quicken.

#1.png

Here is the latest try w/ screenshots.

In Quicken - Disconnected Account login under account settings. Then attempted to reconnect. Went through the Quicken stuff and when asked Quicken took my Fidelity Login credentials and connected to Fidelity. I selected all 6 Fidelity accounts and Clicked Approve.

#2.png

The systems did their thing and I was presented with

#3.png
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @gwpotter,

    Thanks for reaching out!

    Upon reviewing your account connection on our end, we see that you're receiving an internal FDP-101 error.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution available at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We appreciate your patience in the meantime! Thank you.

    -Quicken Anja
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