No Transactions Downloading

System
System Member admin
edited 1:18PM in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

One Step Update Doesn't Finish.

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  • denbru
    denbru Quicken Windows Subscription Member

    I have not been able to get the downloads from my bank to show up on my computer for a couple weeks

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited 1:19PM

    Hello @denbru,

    Thank you for reporting the issue you are having.

    After reviewing your connections internally, it appears you are having trouble connecting to Park View Federal Credit Union. Is this the bank connection you are needing help with? If so, it looks like you are trying to connect to an old instance of this bank, and it needs to be updated.

    To do this: (Click the blue links to review the full article and complete all the steps.)

    1. Deactivate all Park View FCU accounts.
    2. Reconnect the accounts.
      1. Go to Tools>Add Account.
      2. Select the bank for the deactivated account(s). If prompted, select the connection method. Screenshot 2026-03-11 at 2.16.18 PM.png
      3. Enter your credentials and click Connect.
      4. When the list of located accounts appears, choose LINK next to each account you want to reactivate.
      5. Click Next, then Done on the last prompt.

    If this is not what you needed help with, please provide more information.

    Let us know how it goes!

    Quicken Alyssa

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