Fidelity CC-601 Errors

Hogan1953
Hogan1953 Quicken Windows Subscription Member ✭✭
edited March 11 in Errors and Troubleshooting (Windows)

Despite 40 minutes chatting with Quicken Support, disconnecting then reconnecting Fidelity accounts, I continue to receive CC-601 for Fidelity accounts. Have not been able to download transactions since early March. Can you please get this fixed soon? I've been a user for over 20 years and am honesty looking for alternatives.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Hogan1953,

    Thanks for reaching out!

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Joel2:12-13
    Joel2:12-13 Member ✭✭

    For months we’ve been hearing “we are working on it.” I will not renew and am evaluating other tools. It is shameful that Quicken doesn’t address all the customers of a provider like Fidelity.

  • Hogan1953
    Hogan1953 Quicken Windows Subscription Member ✭✭

    I am no longer getting cc601 with Fidelity but Fidelity downloads are completing with no errors and with no new transactions downloaded, even though there are new transactions in my account. Please help.

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