Discover credit card - Authorized, worked last month, now doesn't download

sjtideman
sjtideman Member ✭✭✭
edited 8:18AM in Download, Add/Update Accounts (Windows)

Windows 11

I had gone through the steps to "Reauthorize" my Discover card account, then it actually made me do the same "Reauthorize" a second time. But then I was able to download last month.

I did a One Step update earlier today and realized Discover did not update. I just went to do it again by choosing Update Now, and although it says successful, I get no transactions.

I can see on the Discover website that I've had many new transactions since 3/3, which is the last one in my register in Quicken.

I am using Express Web Connect, according to my Online Services. I know the first thing usually asked is "What troubleshooting did you try?", but honestly I have no idea what to try.

Thoughts?

Thanks,


Janet

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Comments

  • sjtideman
    sjtideman Member ✭✭✭

    Tried again this morning after closing and reopening Quicken, no luck. I can download into a spreadsheet from the Discover site - can I make my own QFX file and then import it? I really don't want to have to manually key all my credit card transactions!

  • sjtideman
    sjtideman Member ✭✭✭

    OK, I turned off the Express Web Connect in Online Services and then went through the process to Reauthorize again, and it downloaded transactions. Hope this doesn't keep breaking.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @sjtideman,

    Thank you for updating your post and for sharing what ended up working for you!

    I'm glad to hear that deactivating the connection and reauthorizing the account allowed the transactions to download again—this can be helpful for other users who may be experiencing the same or a similar issue.

    If you happen to notice the issue returning, please feel free to reach back out and let us know! Thank you.

    -Quicken Anja
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