RESOLVED 3/16/26 Multiple FIs - CC-601/FDP-101

Quicken Alyssa · March 3

We are aware that various financial institutions are producing a CC-601/FDP-101 error due to a script issue. This has already been escalated for the following banks:

Ameris Bank - GA
Bank of Hawaii
MidFirst
CIT Bank
Everbank
Oriental Bank
Security Service Credit Union
Renasant Bank

Quicken Classic for Windows users will see an error, "We encountered an error while connecting to your bank," in the product.

Quicken Classic for Mac Users will see an error, "An unexpected error occurred. Please try again later. Care Code FDP-101" in product.

Our teams are actively investigating the cause and working toward a resolution. We will share updates as more information becomes available.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!

(Ticket #12269329/ CTP-16510)

Quicken Alyssa · March 10

UPDATE 3/10/26

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Kristina · 9:52AM

RESOLVED 3/16/26

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing it.

If you’re still encountering the issue, we recommend contacting Quicken Support for further assistance.

Thank you!

RESOLVED 3/16/26 Multiple FIs - CC-601/FDP-101

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