Quicken Classic for Mac error -1002 with Chevron Federal Credit Union (Edited)

Lampatrick
Lampatrick Quicken Windows Subscription Member ✭✭✭
edited March 19 in Download, Add/Update Accounts (Mac)

Starting from last night, I am not able to download transactions from Chevron Federal Credit Union with Quicken Classic for Mac.

I got this following error:

There was an unknown error trying to update this connection. Please try again later. (-1002)

Unable to connect to institution due to a configuration error (-1002), please reset the connection.

Channel: OFX

Type: Direct Connect FI

I attempted to disconnect and reconnect the account, but Chevron Federal Credit Union no longer shows up as an available financial institution in Quicken Classic for Mac when I try to set up the connection again.

Please help.

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Comments

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Member, Moderator mod
    edited March 19

    Hi @Lampatrick,

    Thank you for taking the time to contact the Quicken Community and for bringing this to our attention.

    After further research on our end, we determined that Chevron Federal Credit Union has discontinued support for online connectivity in Quicken for Mac.

    For further assistance, you will need to contact them directly and ask to speak with an Online Banking Specialist at the financial institution. They can confirm whether their online services with Quicken have been discontinued or provide guidance on next steps.

    I hope this information helps.

    Quicken Carlos

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