problem "exceeded max. no. datasets, can't open my data" after reinstalling quicken classsic

breevest
breevest Quicken Windows Other Member
edited March 20 in Installing and Updating (Windows)

tried to reinstall quicken classic after subscription expired. when i try to open my data, i get an error message that says i have exceeded max. number of datasets, can't do anything until it's fixed, contact support. what do i do?

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Answers

  • breevest
    breevest Quicken Windows Other Member

    i never used this system until now. how long until i get an answer?

  • markus1957
    markus1957 Quicken Windows Subscription SuperUser, Windows Beta Beta

    You have to contact Quicken Support to resolve this problem.

    Error: You have exceeded the maximum number of datasets | Quicken

  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 20

    Hello @breevest,

    Thank you for your post!

    @markus1957 is correct—this specific error (“exceeded max number of datasets”) does require assistance from Quicken Support, as it involves your account on the backend and can’t be resolved from within the program.

    I also wanted to address your question about response times; this Community is primarily a user-to-user forum, with contributions from other users and a small team of moderators like myself. Because of that, responses are not always immediate.

    If you need faster assistance, we recommend reaching out to Quicken Support directly via chat or phone, as they’ll be able to review your account in real time.

    Thank you!

    -Quicken Anja
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