One Step Update Settings shows non-existent accounts. Can I delete them?

DonDueed
DonDueed Quicken Windows 2017 Member ✭✭
edited 8:54AM in Download, Add/Update Accounts (Windows)

On the One Step Update Settings dialog, the list of accounts to be updated shows several accounts that do not exist in the Accounts list (even hidden ones). They were active years ago but no longer exist anywhere in Quicken. Since they are unchecked, they don't cause any errors during updates, but I'd like to eliminate them from the Update Settings page. Any ideas?

Tagged:

Best Answer

  • DonDueed
    DonDueed Quicken Windows 2017 Member ✭✭
    Answer ✓

    Okay, I figured it out. I found some old, unused accounts with similar names among the hidden accounts. For instance, Update Settings showed an account "Citi Cards". My account list had no account with that exact name, but there were three old Citi credit card accounts. I closed those accounts in Quicken. Now the "Citi Cards" entry is gone from Update Settings. Same with the other ghost accounts.

Answers

  • DonDueed
    DonDueed Quicken Windows 2017 Member ✭✭
    Answer ✓

    Okay, I figured it out. I found some old, unused accounts with similar names among the hidden accounts. For instance, Update Settings showed an account "Citi Cards". My account list had no account with that exact name, but there were three old Citi credit card accounts. I closed those accounts in Quicken. Now the "Citi Cards" entry is gone from Update Settings. Same with the other ghost accounts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @DonDueed,

    Thanks for coming back to update your post and share what you found! I’m glad to hear that resolved it for you. This will definitely help others who run into the same situation.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Categories