Hanscom Federal Credit Union new web platform and password update required

chestrenu
chestrenu Quicken Windows Subscription Member ✭✭

Today HFCU activated a new online platform and required a password update. When I try to download transactions in Quicken it says invalid password. I have entered the new password in Quicken by resetting connection and deactivating to no avail. For some reason I can't download from HFCU since they changed their web platform and required a password update. Please investigate!

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You'll get a faster response if you directly contact Q Support via the link at the top of this page.

    This forum is primarily user-to-user, and we can't investigate anything.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP