Deposits not shown in register

CCOHughes
CCOHughes Quicken Windows 2017 Member
edited 2:16PM in Registers & Transactions (Windows)

All of a sudden, my register does not show deposits. I have changed nothing, and my register preferences still indicate to show deposits. What happened and how to fix it? I tried using the chat, but it says to "reset." That "reset" does not appear anywhere.

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Answers

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @CCOHughes,

    Thank you for reaching out! It sounds like the chat support was referring to the Reset button in the filters menu at the top of the register.

    Steps to review your account register:

    1. Click the Reset button at the top of the register to ensure no filters are applied.
    2. Confirm that the Sort Order is set to Date by clicking the top of the Date column. Screenshot 2026-03-29 at 3.13.17 PM.png

    It’s likely that your transactions are in the register; they may just be displayed in a different order than expected.

    Please let me know if that works!

    Quicken Laura

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