How to upload American Express activity

george weers
george weers Member ✭✭
edited March 30 in Download, Add/Update Accounts (Windows)

I have not been able to get American Express activity downloads for several months. Has this been fixed yet?

Tagged:

Answers

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod
    edited March 30

    Hi @george weers,

    Thank you for reaching out.

    It appears that your accounts may no longer be connected. You can try reconnecting them by following these steps (make sure to save a backup first):

    Reactivate your account:

    1. Go to Tools > Add Account
    2. Search for and select your financial institution
    3. If prompted, choose the appropriate connection method
    4. Follow the on-screen instructions
    5. When the list of found accounts appears, be sure to select Link to connect them to your existing accounts (and avoid creating duplicates) Link to Existing.png

    If you encounter any error messages during this process, please let me know. I’d be happy to assist further.

    Quicken Laura

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories