Lake Trust Credit Union - CC-511

Steve Lyskawa
Steve Lyskawa Quicken Windows Subscription Member
edited April 2 in Download, Add/Update Accounts (Windows)

Just spent 90 minutes with support, case ID 12329494.

This financial institution is my main one so having it work is very important. Talking to support, they blamed it on the credit union, although it was working fine recently and it works fine with [Removed-Third Party Software]. I escalated it to a supervisor and they told me I should download transactions as a csv, which is not an option. Then they hung up on me when I asked for a refund because I just signed up in February and they could not do it because it has been more than 30 days.

Based on other reported credit union issues, the problem seems to be on Quickens side

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Steve Lyskawa,

    Thank you for sharing your experience.

    I have sent you a direct message. Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

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    Thank you!

    Quicken Alyssa

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