[Chrome extn] Bug: LH mishandles hyperlink at bottom of field
Action: User tries to navigate using a hyperlink at bottom of the 'Additional information' field.
Bug: The hyperlink is unresponsive.
User workaround: Append a [carriage return] and [newline] after the hyperlink.
Bug happens with both browser-extn LH, and the 'standalone' LH.
Running on latest chrome on latest macOS 15.6.*
Answers
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Hello @MatthewR,
Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information.
- Which item are you seeing this issue in (for example, Contacts, Institutions, Medical, Financial, all of them, etc.)?
- Is this a hyperlink that is already present at the bottom of that field, or one that you're trying to add?
- What is the hyperlink you're trying to add or click on?
I look forward to your reply!
Quicken Kristina
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…stand by…
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Hello @MatthewR,
I haven't seen a follow-up since your last response. Do you still require assistance?
Thank you!
Quicken Kristina
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Q: Which item are you seeing this issue in (for example, Contacts, Institutions, Medical, Financial, all of them, etc.)?
A: All
Q: Is this a hyperlink that is already present at the bottom of that field, or one that you're trying to add?
A: Already present (after I've added it, minutes or days earlier)
Q: What is the hyperlink you're trying to add or click on?
A: Any (internal or external to the Quicken LifeHub product)0 -
Thank you for your reply,
When I try to reproduce the issue, I can't make the hyperlink unresponsive. I see a small window below with options to visit the link, edit it, or remove it.
Do you have any browser extensions, such as pop-up or ad blockers, that may be preventing the window from appearing?
Which web browser are you using? Do you see the same issue if you access Quicken Lifehub using a different web browser?
Thank you!
Quicken Kristina
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Hello @MatthewR,
We haven't heard back from you in a while. Do you still need assistance?
Check back and let us know! Thank you.
Quicken Kristina
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Hello again,
Checking in once more before this thread is closed.
Let us know if you still need assistance.Thank you!
Quicken Kristina
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Still here. Stand by…
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