Fidelity Cash+ (Again)

joturnage
joturnage Member ✭✭✭
edited April 3 in Download, Add/Update Accounts (Windows)

I'm still having trouble with my Fidelity Cash+ account. Many downloaded transactions (especially the ones that involve things like Venmo) are being duplicated. Even if I already have the transactions in there. It is downloading the transaction, duplicating it, and also clearing the duplicated transaction on its own. I also get this message almost every day:

"You cannot reconcile or update the balance of a CMA-linked investment account, because its cash balance is always zero. To reconcile the cash balance, go to the linked bank account."

NONE of my accounts are set to reconcile automatically, so I have no idea what Quicken is talking about…

[Edited - Readability]

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @joturnage,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information:

    • When did you first notice this issue?
    • Do you keep your Quicken file directly on your local hard drive?
    • Do you have reminders associated with the transactions that are duplicating?
    • What seems to trigger that message you're seeing every day?
      • For example, does it happen immediately after running One Step Update?
      • Do you see the message when trying to edit/correct downloaded transactions?

    I look forward to your reply!

    Quicken Kristina

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