Navy Federal Credit Union - NFCU - Unable to Connect Errors FDP-101 and FDP-105

AB123
AB123 Quicken Mac Subscription Member
edited 8:57AM in Errors and Troubleshooting (Mac)

Since approximately 02 April 2026 my Quicken Classic for Mac has been unable to connect to Navy Federal Credit Union. Errors are FDP-101 and FDP-105. A quick internet search shows that both errors FDP-101 and FDP-105 are server side, and financial institution side errors, respectively, that can't somehow be fixed "at home" by an end-user, but I'd like to verify, if possible, that it's definitely not something I'm doing, or that I could fix.

I do see that this has been acknowledged by Quicken, but as there's no estimated time for resolution, curious if anyone has been successful in reconnecting?

It's also extremely frustrating that I can't find an easy mechanism to contact Quicken support on a weekend - I'm not expecting a response over the weekend, but just the ability to submit a ticket, even after hours, would seemingly be far better customer service than only having the ability to request help during business hours. Not terribly impressed with Quicken support.

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Answers

  • Joe Klevorn
    Joe Klevorn Quicken Windows Subscription Member ✭✭✭

    I am receiving a similar error today April 4 at 905 am CDT. The actual sign-in to NFCU when attempted is successful and I receive a text and email from NFCU stating my accounts have been linked to Quicken, however, Quicken delivers the error message below and does not activate (re-activate) online services with NFCU.

    Screenshot 2026-04-04 090521.jpg
  • Konaflyer
    Konaflyer Quicken Mac Subscription Member

    I have been receiving an FDP-105 for the last 48 hours. A call with Navy Federal Credit Union was not helpful. They told me to contact Quicken Support as it was a Quicken issue.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    Thanks for reaching out!

    We currently have a known issue with Navy Federal Credit Union that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    Additionally, thank you for letting us know that you're seeing the error change to FDP-105—we will pass this along internally to the proper channels so they can include this in their investigation.

    We appreciate your patience in the meantime!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Makers
    Makers Quicken Mac Subscription Member ✭✭✭
    edited 9:45AM

    Hello,

    I am receiving error code FDP-101 and "Bad response from provider" when i try to connect.

    I'm using Quicken Classic Deluxe for a Mac, Version 8.5.1 (Build 805.60122.100), running MacOS 26.3.1

    Thanks for looking into this.

  • ptgator
    ptgator Quicken Mac Other Member ✭✭

    I am receiving the same FDP-101 error as of 4/4, trying to connect to Navy Federal as well. I have sent a sanitized list of logs using Quicken/Report a Problem. MacBook Pro OS Sequoia 15.7.4. Also using Quicken Classic Deluxe for Mac version 8.5.1 (Build 805.60122.100)

    Thank you

  • scj2023
    scj2023 Quicken Windows Subscription Member

    Same errors… This needs to get resolved ASAP

  • David Moufarrege
    David Moufarrege Quicken Windows Subscription Member ✭✭✭
    image.png

    This is the error I am now seeing.

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