Reconcile screen does not have a new date section

System
System Member admin
edited April 4 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

Fix the reconciliation date issue

.

Tagged:

Comments

  • Rhp6435_$
    Rhp6435_$ Quicken Windows Subscription Member
    edited April 4

    I've been going back and forth with chat re this matter. My reconciliation does NOT have a new date section like the above. My prior dates need to be updated to a 2026 date, and so far Chat has not been able to advise correctly because I still have the old date.

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @Rhp6435_$,

    Thank you for reaching out to the Quicken Community.

    To help us understand the issue better, I have a few questions:

    • Could you please share a screenshot of what you are seeing?
    • When was the last time it was working correctly?
    • Have you tried restoring a backup from a point before the issue began?

    I look forward to your reply!

    Quicken Carlos

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories