Can't Reconnect two Banks After the Recent Software Update from Quicken R66.23 [Edited]
I had an update today when I opened Quicken Classic Deluxe. I went to my bills and income tab to enter my most recent paycheck, I found that my tables were all messed up. The categories did not match the descriptions in the memo field or the amounts in many cases. I also had the income portion, which used to be at the top, moved down below deductions. I tried help, which was a waste of time. I did the restore to backup and the validate and repair file as they suggested and it was still messed up. I then just started over with that particular saved entry.
The problem I'm having now is the one step update. It went dark and froze during my first attempt. I had to go to task manager to get out of it. On the 2nd attempt, it went forever before it came up with connectivity issues for most of my accounts. I guess this was caused by restoring to a backup - go figure. I started making new connections, but It still says it cannot connect to 2 of my banks, which were previously working before this software update. Is anyone else experiencing similar problems? Any suggestions for a fix?
Comments
-
Hello @JR_24,
Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information:
- Which financial institutions are you unable to reconnect to?
- Are you seeing any error messages/codes?
I look forward to your response!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
0 -
Hello @JR_24,
We haven't heard back from you in a while. Do you still need assistance?
Check back and let us know! Thank you
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
0 -
Hello again,
Checking in once more before this thread is closed.
Let us know if you still need assistance.Thank you!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
0