Linking Discover Bank Account after Capital One Merger

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Comments

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod
    edited April 6

    Hi @Paul Weagraff and @CafeComp01,

    Thank you for joining the thread and sharing a screenshot of the error you’re seeing.

    The issue you’re experiencing has been escalated internally, and our team is actively working on it. I recommend monitoring the alert, as it will be updated as soon as new updates become available.

    You can follow the alert here:

    Hope this helps!

    Quicken Carlos

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  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hello @Paul Weagraff and @CafeComp01,

    We just received word from our teams that this issue should be resolved. Please try again and let us know if you're still encountering issues!

    Thank you!

    Quicken Carlos

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  • CafeComp01
    CafeComp01 Quicken Windows Subscription Member

    We are almost there, but not quite. I got past that original error and now get the following error while trying to authorize (see screen shot). I think I saw somewhere that the "ZZZ" connection does not exist anymore, but I don't know how to change that. Thanks for your help so far.

  • CafeComp01
    CafeComp01 Quicken Windows Subscription Member

    Never mind I solved the problem. It's working fine now. I did an add account and then linked it to my card instead of resetting up online services within the card itself…if that makes any sense.

    Thanks for all your help!

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    @CafeComp01,

    I’m glad to hear that it’s working for you now!

    If you run into any errors, please don’t hesitate to let us know.

    Quicken Carlos

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  • rotorflyer
    rotorflyer Quicken Windows Subscription Member ✭✭

    I receive a "Permission problem" when I try to open the link recommended above as well as recommended to me in my chat - why can't I access this, because I continue to have the same problem - I can't download Discover Card transactions anymore

    https://community.quicken.com/discussion/7972527/new-4-5-26-discover-oauth-2-0-authorization-server

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @rotorflyer,

    Thank you for following up. It looks like you are still experiencing the same issue mentioned in the recently closed alert.

    I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the case if necessary.

    Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.
    Chat support is available Monday through Sunday, from 5:00 AM PT to 5:00 PM PT.

    I hope this helps!

    Quicken Carlos

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