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Is there a connection problem (again) between Quicken and Pentagon FCU?

ErnieV

As of two days ago I cannot connect with Pentagon FCU. I don't get a specific error code just a message that there was a problem with the connection. I am using Windows and Quicken Classic Deluxe version R66.23.

Is anyone else having this same problem? Does anyone know if Quicken is working to resolve this issue? I had had no issues with PFCU for about two months, now it looks like we are back to the usual problems that are always happening between Quicken and PFCU. Hopefully, they resolve this issue very soon, as it is very frustrating dealing with this issue over and over again.

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Quick92

No issues for me with Penfed.

Quicken Anja

Hello @ErnieV,

Thanks for sharing the details.

I took the liberty of reviewing your account connection on our end, and internally you are receiving a FDP-105 (CC-505) error. The CC-505 error occurs when Quicken is unable to communicate with your bank’s servers. This error usually indicates a temporary issue on their side or a block on the server that Quicken uses to download transactions.

Here’s what you can try:

Wait one business day – many CC-505 issues resolve on their own after a short delay.
Refresh your online account information:
- In your account register, click the Actions (gear) icon at the top right (or press Ctrl + Shift + N).
- Select Update Now and follow the prompts.
- Repeat for each affected account.
Try again the next business day if the problem persists.

If this continues for more than 48 hours despite following these steps, it’s best to contact Quicken Support so they can assist further or escalate the issue.

You can also review the full guidance in this support article.

Thank you!

splasher

Have you considered not using One Step Update and just doing a Web Connect .QFX file download from the website and importing it? Generally, there are no hassles with the aggregator (Intuit) dealing with the interface and throwing an error.

Yes, it does take a little longer, but the Web Connect downloads rarely fail to import.

One that doesn't work is Target Redcard that still provides a .QFX download that isn't properly created and is not recognized by Quicken because it is not official. It shouldn't even be available from their website.

Quicken Anja

Hello @ErnieV,

We haven't heard back from you in a while. Do you still need assistance?
Were you able to give the suggestions above a try?

Check back and let us know! Thank you.

ErnieV

It appears the issue resolved itself on its own. But I am sure it will occur again in just a matter time. This issue raises its ugly head about every other month. All we can do is grin and bear it or get rid of Quicken. That may be the best alternative.

[Edited-Readability]

Quicken Alyssa

@ErnieV,

Thank you for letting us know the issue seems to have been resolved.

We are sorry to hear that you experience this issue often and hope it does not recur. In the case that it does, please reach out so we can help.

Thanks again!

Quicken Alyssa

@ErnieV,

Just wanted to check in.

Is everything still in working order?

ErnieV

Thank you for reaching out to check on the issue I had with Pentagon FCU. Yes, since the issue got corrected everything appears to be working good. Thanks again.

Quicken Alyssa

@ErnieV,

Thank you for following up and confirming that the issue you were having has since been resolved.

If you need more help, don't hesitate to reach back out!

Thanks again!