Raymond James

ksibille
ksibille Quicken Mac Subscription Member
edited May 1 in Download, Add/Update Accounts (Mac)

I am using Quicken for Mac subscription. I have been connected to RJF for a few years with no problem. Now, it will no longer connect. The message says unavailable right now. But I've been getting that every time for several weeks now.

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Answers

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @ksibille,

    Thank you for reaching out to the Quicken Community!

    The Raymond James issue has already been escalated internally, and our support team is actively working toward a resolution. At this time, there is no estimated timeframe for when the issue will be resolved. We recommend monitoring the community alert for updates, as it will be updated as soon as new information becomes available.

    Here is the community alert:

    https://community.quicken.com/discussion/7972727/ongoing-4-27-26-raymond-james-associates-fdp-155

    I hope this helps!

    Quicken Carlos

    Make sure to sign up for the email digest to see a round up of your top posts.

  • BOTRO
    BOTRO Quicken Mac Subscription Member
    edited 2:26AM

    I have the same problem with not updating RJ accounts on my Mac. (It works on Parallels running Windows). This morning I noticed the Mac platform the account values were correct even though an error message is displayed saying it can't access accounts.

    Max Miller, Ph.D.

    Quicken Mac

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