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Actually you have to perform the re-indexing on the original computer QM2007 was running on.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Meanwhile, I suggest that you make sure that Quicken 2017 for Mac will meet your needs, since it is not an upgrade from QM2007 but rather from Quicken Essentials (which was re-written from the ground up, starting in 2010), so there are some features that are still not there e.g. loan amortization*, 2-line display, QuickMath, or are not as fully developed yet, e.g. Customized Reports, investment lot management, performance reports and stats (therefore some data may not carry over). You can start here:Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
The link to List of Obstacles and Hindrances for Migrating from QM2007 or QWin to Quicken for Mac is broken.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
thanks for catching that...bad copy and paste...here is the correction:Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Follow up:Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Thanks for the feedback. Odd that support would say they do not make QM2007 available because it is unsupported. That makes no sense. Quicken often uses older versions as intermediaries to bridge from other versions, even though the intermediary versions are not supported themselves. I suspect you spoke with an inexperienced agent. Would be good to know if this experience is becoming the new norm.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Boy that is descriptive... hmmm...Scott Truesdell said:Let me tell you how many times I saw this message!
Wait! I can't! I don't have that many fingers and toes!
Not odd at all. I too, had an older Quicken Mac 2007 version that won't run under Sierra.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
During my 3.5 hour chat session, I had to verify about a dozen times (actually, probably double that) that I had paid for QM2007 and QM2017.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
If this is true that Quicken is now choosing to no longer supply QM2007 as an intermediary version to assist users to upgrade to QM2017, this seems utterly foolish.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Don't believe me? Call support or chat with support yourself and see what happens.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Not saying I don't believe you...just that it makes no business sense whatsoever that I can see and is inconsistent support.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Agreed there.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Maybe that is the mistake...I wonder if you simply ask them for QM2007 as an intermediary version to update your data file before having QM2017 read it, they might provide it. But since you were asking for it as a "stand-alone" version, they said no, according to their scripts.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
In Quicken Supports words (to me TWICE): Quicken Mac 2007 won't work with Sierra.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Well it's clearly wrlng info which any pager relatés info suspect.Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Care to decipher that last post?Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Eek...not sure what happened there...was replying from my cellphone..something got scrambled...Scott Truesdell said:Since the reason we updated to Quicken 2017 is because Quicken 2007 will not run under El Capitan, John in NC's suggestion is impossible to follow.
Hi John in NC, would you know if there is a way to import QM2007 file in QM2019? I'm getting the same error 'Could not import file. An error occurred while preparing the file to be imported.' Thanks!John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
What have you tried?John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
Simple importing of the qm2007 file into qm2019. Originally, the qm2007 file was created in my mac with OS Lion which crashed. So I had to install OS Sierra version 10.12.16. When I tried opening my QM2007, I get the error 'Unable to Load File'. I decided to buy the QM2019, thinking it can import QM2007 easily but apparently I get the error 'Could not import file. An error occurred while preparing the file to be imported.'John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
That error suggests a problem with the original data file. The version of QM2007 you have will still run on Sierra so I would suggest installing it and trying to open the data file with it then first try re-indexing the file.John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
Unfortunately, when I open the QM2007 file created in Lion in Sierra, I get the error 'unable to load file.' so I won't be able to re-index the file unless there's another way to do it without opening the file. Thanks!John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
Then read up on the other troubleshooting tips in those links to see if other efforts help. Let us know if you need assistance.John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
I did the following: (a) show package contents tip - doesn't work (b) re-index - can't open so can't re-index. If there are other tips that you can throw my way, please let me know. Thanks!John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
Just to be sure, you are opening the data file you dragged out of the package with QM2007 and not QM2019, right?John in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007
yes, file created with QM2007 in Mac with OS LionJohn in NC said:I would try reindexing your file back in 2007 first. Also, you might wish to get rid of that $ in the filename. It isn't a reserved character, but 2007 is a really old program at heart so who knows if that is causing issues.
https://www.quicken.com/support/troubleshooting-data-file-problems-quicken-mac-2007