Net Worth report is still wrong

Unknown

Quicken Home and Business 2017 R.15.13 Build 26.1.15.13 on PC. 

An update was installed today (Jan 29 2017) and I immediately checked the net worth report, which I have complained about before. It is still wrong:
1) Accounts that have been closed (zero balance) and that have the box checked that instructs Quicken NOT to include them in reports are included. The net worth report shows the final balance before closing.
2) Only the cash balance on my investment accounts is included.
I validated the data. The only error was a $36 transaction in 2011.

A caveat has been added to the report: "The overall net worth and totals in this report are based on the accounts selected in the customize dialog. By default, all accounts are selected." This does not explain the errors above.

The net worth report used to work. Complaints about the new, and I assume reprogrammed, version have been submitted since the new version came out. I assume this occurred when Quicken split from Intuit and must have acquired a new IT team. As someone who has developed and deployed programs, I conclude that this new IT team has exceptionally poor quality control procedures. They either cannot or will not fix the net worth programming. Unfortunately this error calls into question the entire Quicken program, as well as the "new and improved" security procedures. This would be totally unacceptable to my clients, and I would lose my contracts. Therefore, although I have used Quicken for many years, I no longer trust its accuracy and will certainly not purchase Quicken 2018.

Unknown

I agree - used to be able to get accurate Net Worth reports - now it's impossible.  I generated a report yesterday that was accurate, and today I can't seem to generate the same report with the same figures - accounts that should have 0 because the assets were transferred to other accounts and the account closed still shows large sums.

Quicken_Tyka

Hey Lainslie9,

Sorry you're having this trouble!

Can you verify that the accounts that should not be showing in the net worth report reflect this same information?



All of the account display boxes need to be checked to reflect in the report accurately.

Let me know how it goes!

Unknown

My NW display is wrong.  It is off by a total of two liability accounts, which show as negative amounts when they should be positive.  Okay in registers, but apparently the +/- value is switched when used in NW.    Unable to fix.  Any REAL help?

Unknown

To make it absolutely clear, it is the net worth report on the dashboard -- the quick overview of all accounts --  that is wrong. The initial graph is OK, but the figures above it are wrong, showing my net worth as negative 6 figures. When I click the "Net Worth Summary Report" below the dashboard graph, I get the graph of the negative net worth, and a report that displays as liabilities 1) the total of all payments made though my closed checking accounts, 2) the total of all charges made to closed credit cards, and 3) only the cash balances of my investment accounts. For the closed accounts, all three boxes are, and have been, checked.

Yes, more plausible figures appear elsewhere. My point is that this apparently irreparable error calls into question the validity and reliability of the programming of all reports and processes in this new 2017 and 2018 versions of Quicken.

Unknown

same problem here

Ann Arbor

Jim_Harman

Ann Arbor

Jim_Harman

Ann Arbor

Thanks Jim. Interestingly, the report went bad recently (about a week back) and I don't remember any upgrades. Oh well...as long as it is fixed. Again, thanks for your suggestion.

Malcolm McCorquodale

lainslie9 said:

To make it absolutely clear, it is the net worth report on the dashboard -- the quick overview of all accounts --  that is wrong. The initial graph is OK, but the figures above it are wrong, showing my net worth as negative 6 figures. When I click the "Net Worth Summary Report" below the dashboard graph, I get the graph of the negative net worth, and a report that displays as liabilities 1) the total of all payments made though my closed checking accounts, 2) the total of all charges made to closed credit cards, and 3) only the cash balances of my investment accounts. For the closed accounts, all three boxes are, and have been, checked.

Yes, more plausible figures appear elsewhere. My point is that this apparently irreparable error calls into question the validity and reliability of the programming of all reports and processes in this new 2017 and 2018 versions of Quicken.

I have had this problem on the dashboard.  The solution was to delete the reports on the dashboard and add them back.  Hope it works for you too.

Malcolm McCorquodale

Unknown

Jim_Harman

Unknown

The Net Worth report (from the Reports menu) has been off for a year or so.  I've traced it back to one investment account...the balance for that account shows differently in the Net Worth report than it does in the account list (the account list is correct).  The value is about 10% less on the Net Worth report, and the difference in the amount doesn't tie back to a single investment.  I can't figure out what could be causing it aside from just bad code.  Any ideas on how to fix this?   I have Quicken Premier 2017 Ver R17.4 Build 26.1.17.4.  Thanks.

Jim_Harman

Unknown

Unknown

Jim_Harman

Unknown

Jim_Harman

Unknown

notme

I too have had an incorrect Net Worth report for years. When I check account by account the number of errors are too many to mention. I don't get why Net Worth thinks my checking account has a $-162,400 balance. Other accounts have negative balances of $50,000 or more when in reality all have positive balances.