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investment reconcile not displaying dollar amount

unknown

I tried to reconcile my investment account and items that were 'reinvest' type transactions had a $o.oo amount. The corresponding register items show the amount properly. I just installed Q 2018 release R7.5 build 27.1.7.5 earlier this week. I have not had this problem before. Been using Quicken for about 10 years

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Tom Young

I must admit that I've never used the Quicken reconcile feature in investment Account - I reconcile outside of Quicken - so I tried the reconcile function on one of my Accounts and I do see a reinvest action over in the "Decrease" column as $0. If I was using that feature I guess I wouldn't see much harm in that presentation as it is in effect and "cash in/cash out" transaction.

You're saying that previous to the update that sort of transaction would show up in both the "Decrease" and "Increase" column?

unknown

The problem is by not listing the dollar amount in the 'Decreases' collum, the ending balance lists a 'Difference' amount.

Tom Young

The problem is by not listing the dollar amount in the 'Decreases' collum, the ending balance lists a 'Difference' amount.

I think I'm lost.

When I go to one of my investment Accounts and click on reconcile I see the following with respect to the most recent "reinvest" actions:

In the "Decreases" column

ReinvSh [Security] $0.00
ReinvLg [Security] $0.00

Over in the "Increases" column nothing shows up with respect to these transactions.

Since the ultimate cash effect of a reinvest action is zero I'd have no problem reconciling the Account.

I take it that prior to the upgrade when you reconciled you'd see something like:

In the "Decreases" column

Bought [Security] $X.XX

and

In the "Increases" column

Div [Security] $X.XX

which also works out to $0 for the cash.

What, exactly, did you used to see when a dividend was reinvested and what, exactly, are you seeing now?

I don't see where there's any problem here. But you did say "items that were 'reinvest' type transactions had a $o.oo amount. The corresponding register items show the amount properly". What is "properly" in this context? A reinvest transaction in the register has $0 effect on cash.

unknown

In the 'Decreases' there would be ReinvDiv Security $Dollar Amount. There was not a corresponding transaction in the 'Increases'.

This has remained the same with the exception that the Dollar Amount in the 'Decrease' does not show. This results in a Difference.

Quicken_Tyka

Hey John,

Are you able to upload a screenshot of what you are seeing?

To capture a screenshot please see: https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots.

If we don't hear back from you this post will be closed in 48 hours.

-Thanks!

unknown

After recent upgrade to Version R9.30 Build 27.1.9.30, the problem is still there. I shouldn't have to manually break up a downloaded ReinvDiv from my Broker into a Div & Bought transaction in order for my account to reconcile. It used to work correctly in previous versions back as far as 2006. Can anybody at Quicken figure this out?

UKR

John,
the net effect of a Reinvest Dividend transaction is $0.00 on the Cash balance.
Therefore, provided you have selected the correct Statement Ending Balance, your Reconcile should balance.
At least, when I reconcile my investment accounts, they always do.

unknown

John,
the net effect of a Reinvest Dividend transaction is $0.00 on the Cash balance.
Therefore, provided you have selected the correct Statement Ending Balance, your Reconcile should balance.
At least, when I reconcile my investment accounts, they always do.

The problem was that it was still showing a difference amount.

Contacted support, ran a validate & repair. Even though it didn't report any errors, it fixed the problem.

Thanks for the quick reply

unknown

Problem solved by running Validate & Repair