To be able to giveyou a correct answer, we need to know what version, feature level andrelease of Quicken you are using. Ananswer given for one product may not apply to the other.Which version of Quicken do you have: Quicken Mac or Quicken for Windows? US orCanadian version?Click Help / About Quicken (Mac: Quicken / About Quicken) to determineyear/version, feature level (edition) and release.What version of Windows or Mac OS are you using?
More details, please, on the "sync to computer" issue. What exactly are you trying to do?