My computer crashed &I have no backup. My phone has accounts &is up to date. Howdo to I restore fro

Unknown
Unknown Member
edited May 2022 in File Conversion and Backup (Mac)
My computer crashed and I have no backup. My phone has all the accounts and is up to date. What can I do to restore from the cloud? Just updated to 2 yr cloud program.

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited October 2018

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Unknown
    Unknown Member
    edited August 2018
  • thecreator
    thecreator Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited December 2018
    https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • Unknown
    Unknown Member
    edited December 2018
    If the data is on my phone, it seems it is somewhere that I should be able to access.  I tried to restore from a year old file and it says that it doesn't match my cloud which means it is there somewhere.  When I look at the program, it has automatic backup on so I should find it somewhere but can't.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited August 2018

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 2018
    When you say "your computer crashed" ... what exactly does that mean?
    Is your computer's hard drive still viable? Or was the "crash" caused by the hard drive becoming damaged or corrupted by a virus?
    If the hard drive is still in working order, you could remove it from the broken computer, insert it into a USB external hard drive enclosure and use that on your new computer to recover your Documents, Pictures, Music, etc., including your Quicken data file(s).

    [additional info about backups removed as it only applies to Quicken for Windows. Becky uses a Mac
    Sorry, UKR]
  • thecreator
    thecreator Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited August 2018
    https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • Unknown
    Unknown Member
    edited December 2018
    The operating system was damaged on my Mac.  I backed up the data on an external hard drive.  I assumed the quicken data was there but it wasn't.  I am using Quicken for Mac 2018.
  • thecreator
    thecreator Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited August 2018
    https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • John_in_NC
    John_in_NC Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited August 2018
    Becky said:

    The operating system was damaged on my Mac.  I backed up the data on an external hard drive.  I assumed the quicken data was there but it wasn't.  I am using Quicken for Mac 2018.

    When you say you backed up your data to a hard drive, how did you do that? Your data file is stored in your hidden user Library folder. You cannot see it by default.

    If you used Time Machine, you will have your data, but you have to know where to look for it. Please advise.
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