Trouble syncing an account to the web

JoeBlow
JoeBlow Quicken Windows Subscription Member ✭✭
edited October 2018 in Errors and Troubleshooting (Quicken on the Web)
I have credit union account that syncs fine with the desktop, but consistently fails with the Quicken on the web. I've reset the connection on the desktop app and confirmed that the password is correct in my password vault. I tried to sync to the web again after doing that but got the same result (error). I've disabled it for now.

Suggestions?

Comments

  • Quicken Kathryn
    Quicken Kathryn Quicken Windows Subscription admin
    edited October 2018
    Hi JoeBlow,
    Sorry you're experiencing an error--do you have the text of the error message, or a screenshot?  What type of account is it, and what's the name of the credit union?  This will help us figure out what's going on so we can fix it--

    Thanks,
    Quicken Kathryn
    Quicken Kathryn
    Community Administrator
  • JoeBlow
    JoeBlow Quicken Windows Subscription Member ✭✭
    edited October 2018
  • Quicken Kathryn
    Quicken Kathryn Quicken Windows Subscription admin
    edited October 2018
    Quicken Kathryn
    Community Administrator
  • Unknown
    Unknown Member
    edited October 2018
  • JoeBlow
    JoeBlow Quicken Windows Subscription Member ✭✭
    edited October 2018
  • Quicken Kathryn
    Quicken Kathryn Quicken Windows Subscription admin
    edited October 2018
    Quicken Kathryn
    Community Administrator
  • Quicken Kathryn
    Quicken Kathryn Quicken Windows Subscription admin
    edited October 2018
    Quicken Kathryn
    Community Administrator
  • JoeBlow
    JoeBlow Quicken Windows Subscription Member ✭✭
    edited October 2018
  • Unknown
    Unknown Member
    edited October 2018
This discussion has been closed.

Categories