Quicken 2017 Opens Wrong Files

Unknown
Unknown Member
edited January 2019 in File Conversion and Backup (Mac)
Ever since the last update to Quicken 2017 for mac, Quicken software opens up the wrong data files. Although I do NOT have an on-line Quicken account, when I click on a data file on my Mac Quicken now asks me to sign into my online account. If I close that window Quicken will SOMETIMES open up the data files on my Mac. I have an account for everyday financial data, and one for IRAs. Quicken no longer differentiates the two. It randomly opens either account.

A few weeks ago Quicken support had me remove and reinstall the software. That solution worked until today. The problem is back.

I ask that Quicken fix this problem. (Rant Redacted)
To Summarize, how can I fix this problem once and for all?

Comments

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited October 2018
    Quicken Mac Subscription • Quicken user since 1993
  • Unknown
    Unknown Member
    edited January 2019
  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited October 2018
    Quicken Mac Subscription • Quicken user since 1993
  • Larry Daniele
    Larry Daniele Member ✭✭
    edited January 2019
  • Larry Daniele
    Larry Daniele Member ✭✭
    This is STILL a problem in Quicken Deluxe 2019 (Version 5.11.0 (Build 511.25626.100)). Has anyone confirmed that Quicken Support has an open case for this and is working on a solution?
This discussion has been closed.

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