Quicken has a function called Manage Categories which can restore Quicken's default categories.Open the Category List. Click on the Options menu at the lower left of the dialog. One of the choices is Manage Categories. Click that.You'll be presented with a list of categories on the left and and empty list on the right. Choose some or all of the categories on the left and Add them to the list on the right, then click OK.Oh, and back up her data before you do this, just in case you don't like the results.
I appreciate the insight, however, I am pretty sure she doesn't understand the concept. She has 485 categories, like "$1000""Ooooo""househodr""household""house hold""Heffry" etc.Regards