Quicken 2016 rebuild from backup

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The quicken file and backups are usually found in Hard Drive > Users > (username) > Library > Application Support > Quicken. To access that folder, hold down the Option key and click the Go menu in the finder, and choose Library. Once you're there, invoke Time Machine to search the history within this folder.Quicken Mac Subscription; Quicken Mac user since the early 90s0
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RickO - thank you for the reply. I did as instructed but there are only two backups and both are for yesterday when I repurchased the program and did a restore that Apple Support walked me through. I know my computer was backed up to the 'cloud' so there should be a current backup somewhere - just need to find it......rotten Apple.....
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Karen,Karenb Renner said:RickO - thank you for the reply. I did as instructed but there are only two backups and both are for yesterday when I repurchased the program and did a restore that Apple Support walked me through. I know my computer was backed up to the 'cloud' so there should be a current backup somewhere - just need to find it......rotten Apple.....
Generally speaking, iCloud only syncs the Desktop and Documents folders, not the Applications Support folder I detailed above. So iCloud backup is probably not going to help.
The only exception would be if you purchased Quicken from the Mac App Store, in which case your file may have been stored in the user Documents folder.
You may want to try contacting Apple again with the knowledge of the "secret" Applications Support folder and see if they can help you find a backup from there.
And you may want to contact Quicken Support directly at www.quicken.com/support. They can connect to your computer directly to try to find the backups. This forum is primarily user-to-user and doesn't reach Quicken Support.Quicken Mac Subscription; Quicken Mac user since the early 90s0 -
See if this FAQ helps: (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)Karenb Renner said:RickO - thank you for the reply. I did as instructed but there are only two backups and both are for yesterday when I repurchased the program and did a restore that Apple Support walked me through. I know my computer was backed up to the 'cloud' so there should be a current backup somewhere - just need to find it......rotten Apple.....
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(Canadian user since '92, STILL using QM2007)0 -
RickO - thank you for your reply - again. I didn't purchase through the Mac App Store but directly through Quicken. My goodness, the things I am learning - here I thought the 'cloud' would be my catch all. I will contact Apple again as well as Quicken Support as suggested. Truly appreciate your time and attention. Wishing you a great day.
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