Mobile and Desktop Balance Mismatch

Unknown

While transactions accurately transfer from Quicken Mobile to Quicken Premier 2018 (Windows) on my desktop, the balances being shown on Mobile seem to be a cumulative count of all transactions... not necessarily the balance for the accounts, which are accurately shown on Quicken Premier 2018.  I am not getting an error message.  It is simply a matter of the balances being shown on Quicken Mobile are not correct.  Is there a solution?

Quicken_Tyka

Hey Kevin,

Sorry, you're experiencing this difficulty.

I would start by resetting the cloud:

1. Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
2. Click Reset your cloud data.

Then sign out and sign back into the mobile app.

Let us know if the trouble persists.

-Quicken Tyka

Unknown

That worked.  Thanks!