Budgeting errors in the budgeting tool (totals don't add up...)

J-C Bailly
J-C Bailly Member ✭✭✭

Comments

  • Unknown
    Unknown Member
    edited January 2019
  • Quicken Harold
    Quicken Harold Quicken Windows Subscription Alumni ✭✭✭✭
    edited January 2019
    Hello J-C. Appreciate your questions.

    I would reach out to Quicken Support and allow one of our Mac technicians to assist you with these questions.

    Please let us know if they were able to resolve your issues.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • J-C Bailly
    J-C Bailly Member ✭✭✭
    edited January 2019
    Thank you Wes and Harold.

    My problem is that I am currently in Europe for a few more weeks and I cannot reach Quicken support by Chat as it seems to be unavailable from there, after clicking on the link, I get a window where I select Mac version and nothing happens...

    Telephone from Europe not being an option with the waiting time, it seems I am stuck for good until I get back next April!

    So sorry there is no email support available in such cases.
  • Quicken Harold
    Quicken Harold Quicken Windows Subscription Alumni ✭✭✭✭
    edited January 2019

    Thank you Wes and Harold.

    My problem is that I am currently in Europe for a few more weeks and I cannot reach Quicken support by Chat as it seems to be unavailable from there, after clicking on the link, I get a window where I select Mac version and nothing happens...

    Telephone from Europe not being an option with the waiting time, it seems I am stuck for good until I get back next April!

    So sorry there is no email support available in such cases.

    Hi J-C. Appreciate your reply.

    Chat support is available 24x7, however you might need a VPN to connect to the US or Canada in order to make the chat work...

    You can call our customer support at 650-250-1900, available Monday-Friday from 5am-5pm Pacific Time.

    Apologies for the inconvenience.

    Respectfully, 
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • J-C Bailly
    J-C Bailly Member ✭✭✭
    edited January 2019
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited January 2019

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  • J-C Bailly
    J-C Bailly Member ✭✭✭
    edited January 2019
  • J-C Bailly
    J-C Bailly Member ✭✭✭
    edited January 2019
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