I believe the OP was saying they have Windows 8.1.
When running an old,
unsupported Quicken version you may no longer be able to download bug fixes
(patch files) directly from Quicken.
However, they are still available here:
US version: http://www.quicknperlwiz.com/quickenpatches.html
Canadian version: http://www.quicknperlwiz.com/quickenpatchescanadian.html
If clicking on Help / About Quicken does not show the highest Release number
available for your version (year), as shown on this webpage, download and
install the appropriate file(s) from the link above.
BTW - I noticed this when trying out the various PDF printers.... The file sizes created are way different Here are the 3 that I have used - all same report.One outside vendor - PDF995 - created 16kThe Quicken PDF Printer - created 9kThe Windows 10 - Microsoft Print to PDF - created 188k