I can’t start quicken any more

i have been using Quicken for 28 years.   Suddenly, when I try to open my Quicken file, I get a request to log in, using my I’d and password.  This is irritating and time consuming in itself, but when I do this I felt the message “success” and then everything freezes and I can’t get into my file.  Help!

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Answers

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    Have you run a validate? Unless you added a file password, login requirements have not changed and may point to a file corruption issue.
    user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 21H1
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @jgenden ,

    It is quite possible that your files in your Temp Folders, one in Windows and one in Local in your Windows ID has grown too large. Do you clean up your Hard Drive and Windows Registry, regularly or not?

    Also see this post:  https://community.quicken.com/discussion/7803899/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet#latest

    You haven't disclosed any operating system or Quicken information.

    And are you using more than one Quicken Data File?
    thecreator - User of Quicken Subscription R34.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 21390.2025
                       Windows 11 Pro 64-Bit Build 22000.100
    also            Windows 10 Pro 64-Bit Build 19043.1110



    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

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