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I can’t start quicken any more

i have been using Quicken for 28 years.   Suddenly, when I try to open my Quicken file, I get a request to log in, using my I’d and password.  This is irritating and time consuming in itself, but when I do this I felt the message “success” and then everything freezes and I can’t get into my file.  Help!

Best Answer

Answers

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
    Have you run a validate? Unless you added a file password, login requirements have not changed and may point to a file corruption issue.
     user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 20H2
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @jgenden ,

    It is quite possible that your files in your Temp Folders, one in Windows and one in Local in your Windows ID has grown too large. Do you clean up your Hard Drive and Windows Registry, regularly or not?

    Also see this post:  https://community.quicken.com/discussion/7803899/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet#latest

    You haven't disclosed any operating system or Quicken information.

    And are you using more than one Quicken Data File?
    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21382.1
    also            Windows 10 Pro 64-Bit Build 19042.985

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

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