Downloading transactions from CD's

Wayne Daren
Wayne Daren Quicken Windows Subscription Member ✭✭✭
edited May 2019 in Investing (Windows)
Two of my banks have been absorbed into other banks. Since then, i have been unable to set up downloads from within Quicken. I have verified the correct ID & password. 

I have gone back and forth with the banks and Quicken help and both sides say the problem is on the other side. From what i can see, the problem may be the classification of CD's. But no one seems to have a solution. 
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  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2019
    Are you able to download chacking and savings accounts at these banks?

    Have you successfully downloaded bank CDs in the past?

    Generally bank CDs must be set up as bank accounts not as investments.
    QWin Premier subscription
  • Wayne Daren
    Wayne Daren Quicken Windows Subscription Member ✭✭✭
    yes
    yes
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello Wayne,

    What is the name of the bank that holds these CDs?

    What was the name of the bank when this previously worked?

    How long ago did this happen?

    Please let us know!

    ~~~***~~~
  • Wayne Daren
    Wayne Daren Quicken Windows Subscription Member ✭✭✭
    Fifth Third/MB Financial
    When they merged a couple of months ago.
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    As a test - just create a NEW Quicken account and walk thru the steps to access these accounts from.... ?   using the exact same User ID / password you use to log into the bank and view these accounts -  as mentioned above - these probably view as BANK accts..... at least for my ALLY  - my checking, MM, CD all show up that way -
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